At Urban Jaipur, we value your concerns about online privacy & security while browsing and shopping at our website. Our website incorporates privacy controls that affect how we will process your personal data. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how Urban Jaipur manages personal information and respect your privacy. This policy may be amended from time to time.

Collection Of Personal Information:

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of UrbanJaipur.com, we may ask you to consent to our use of cookies when you first visit our website. As a visitor when you engage in certain activities and actions on the website without providing your personal information, the website might require some information to be provided with respect to a particular activity. However, when registering as a customer/user on Urban Jaipur, we may collect your contact information such as your name, phone numbers, address, email address, as well as profile information, including password, your order details, and details about your interactions with us. In order to provide the right services, this collected information becomes mandatory for us to be collected, but this information is and never will be misused by Urban Jaipur.

How Your Personal Information Is Used:

Urban Jaipur collects your information to provide the services accurately to the customer/user and to improve our product, website, and services. We do not sell, rent or share your personal information and identities to or with third parties in any means other than as disclosed in this Privacy Policy.

Urban Jaipur may use this information to:

1. Process your financial transactions: Service your order.
2. Responding to customer service requests, queries, and concerns.
3. Send you ordered product and service information.
4. Keeping you informed about the latest offers, products, and services.
5. Administrating your account, sending promotions, and notifying about important events.
6. Improving our services including the website/app.
7. Providing custom User Experience.

In some cases (likely response to lawful requests) by public authorities where required by law (to comply with a warrant, court order or legal notice served to Urban Jaipur), Urban Jaipur may be required to disclose personal data. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Data Retention

We will retain your information as long as your account is active. This in some cases might be permanently deleted from our databases in case we find your account being inactive for a significant amount of time. The decision of how long your information can be retained on our databases is solely taken by Urban Jaipur.

How do I change my account information?

Your personal information stored on our databases can be easily updated by signing at My Account and proceed to the ‘Account Details’ & ‘Addresses’ sections on the page. Please note that we do not store your credit/debit card information in your Account Information.